Legal Document

Privacy Policy

Brilla Insurance

Licensed Health Insurance Agency serving Hillsborough County, Florida

Effective Date: 09/01/2025
Last Updated: 09/01/2025

Introduction

This Privacy Policy describes how Brilla Insurance ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website https://brillainsurance.com or when we assist you with health insurance services including marketplace plans and Medicare coverage (the "Services").

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information
  • Date of birth and Social Security Number (when required for insurance applications)
  • Health insurance information and medical history (when relevant to coverage)
  • Financial information (income, household size) for subsidy eligibility
  • Email addresses and security questions/answers

Information Automatically Collected

When you visit our website, we automatically collect certain information through our service providers:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our site
  • Referring website information
  • General location data (city/region level)

How We Use Your Information

We use the collected information for the following business purposes:

To provide health insurance enrollment services
To submit applications to marketplace and Medicare plans
To operate and improve our website
To send you email communications
To analyze website performance
To monitor system performance
To ensure security and proper functioning of our services

Third-Party Services

We use the following third-party services to operate our website effectively:

HealthSherpa

Insurance enrollment platform

Information Shared: With your explicit consent, we may enter your personal information (name, contact info, health insurance details, SSN, income data) into HealthSherpa's platform to obtain insurance quotes and submit applications on your behalf.

Google Analytics

Website analytics and user behavior tracking

Information Collected: IP address, browser information, pages visited, user interactions, referrer data, device information

Data Sharing: We have disabled all optional data sharing with Google for advertising, product improvement, and business insights

Privacy Policy

Cloudflare Web Analytics

Real User Metrics and web analytics

Information Collected: IP address, browser information, pages visited, referrer data

Grafana Cloud

Logging, metrics, and application monitoring

Information Processed: Technical logs, performance metrics, IP addresses

Resend

Email communications

Information Shared: Email address, name (when provided)

Privacy Policy

Data Sharing

We do not sell your personal information. We do not share your personal information with third parties for marketing purposes.

We may share your personal information in the following circumstances:

  • With HealthSherpa and health insurance companies, when you provide consent for us to submit your information to obtain insurance quotes or complete enrollment on your behalf
  • With our service providers (Resend, Google Analytics, Cloudflare, Grafana) who process data solely to help us operate our website and communicate with you
  • As required by law or to comply with legal processes

Note: Google Analytics processes your data only as required to maintain their service. We have disabled all optional data sharing with Google for advertising, product improvement, and business insights.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security measures. We will do our best to protect your personal information. Transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to object to processing of your information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience and analyze website performance.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Google Analytics cookies to understand website usage (with minimal data sharing)
  • Performance Cookies: Cloudflare Analytics for website performance monitoring

You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality and prevent us from providing certain features.

Google Analytics: We use Google Analytics with all optional data sharing disabled. Google processes this data only as required to maintain the Analytics service and does not use your data for advertising personalization or targeting.

Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Brilla Insurance
privacy@brillainsurance.com
135 N Moon Ave, Brandon, FL 33510
(813) 592-4578